Support Center

Offer Crediting Policy

Last Updated: Apr 20, 2016 06:34PM PDT
Offer rewarding is not 100% due to the complexity of the mobile tracking technology. Because we only issue the rewards when the offer providers signal us to do so, we cannot control whether you are rewarded.

We understand the frustrations of not getting rewarded so we do allow appKarma users to apply for missing rewards. 

If you have followed all the rules, played with the app sufficiently, and have never installed the app previously, submit the following to support@appkarma.io:

1) Offer Name
2) Reward Amount
3) Screenshot of the app opened on your device


UPDATED TERMS:
(Maximum of 500 points will be issued per account every 30 days). We are implementing this due to a significant amount of abuse of our missing rewards application process.

- users submitting missing credits for offers they have already completed
- users not following offer requirements
- users submitting screenshots that don't belong to them
- users reporting for offers they did not attempt
- users reporting inflated offer reward amounts

Thanks for your understanding.

Contact Us

support@appkarma.io
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